Your Rights as a Monitored Employee

1. Who this page is for

This page is for you if your employer uses ScreenJournal to monitor your work. It explains, in plain terms, what the app records, who sees it, what the service concludes about you, and what you can do. Your employer decides how ScreenJournal is set up, so some of what follows depends on its settings.

2. What the app records

The app records only while you are signed in and tracking is on. A green header means it is recording; a red header means nothing is being captured.

• Screen activity (the default). The app captures every connected display as short video segments, with your cursor position and clicks painted into the recording as markers. Segments are uploaded for analysis and deleted after analysis; any temporary copy is removed by a storage lifecycle rule we configure on the bucket. What remains is your timeline: the application, window title or site, a short description and a score for each stretch of work.
• On your device. The app also keeps your recordings on your computer for the period your organisation sets, up to three months, within a storage limit.
• Record + Save. If your employer turns this on, your screen video is kept and your managers can play it back.
• Alert evidence clips. When an alert fires, the video clip behind it may be kept so a manager can review what triggered it.
• Audio, only if your employer turns it on. The app records while a listed meeting or calling application uses the microphone, and shows "Recording from" with the application's name. In listen mode it records entire meetings or webinars, including everyone else on them. Transcripts attribute each passage to you (the member) or to the other party. The transcription model may also label a passage with a name spoken in the conversation; that label is stored with the transcript, and the Audio page shows only your name or "Other party". We do not match voices against voiceprints or identify anyone biometrically.

The app never records the content of your keystrokes or your clipboard, never switches on your webcam (a video call on your screen, including your own picture, is recorded like anything else on screen), never tracks your location beyond the country or region worked out from your network address at sign-in, and never captures applications or sites on your employer's exclusion list.

3. What your manager sees, and what you see

The managers your employer allows to see your activity see your timeline with its descriptions and scores, Review cases including flags that activity may have been simulated, alert evidence clips and your explanations to alerts, and your place in the weekly ranking. Where Record + Save or audio is on, they can also play your screen video and read, or where the audio is kept listen to, your calls.

You see your own timeline, in the desktop app and on the web, with your segments, descriptions and scores, and a mark on any score a manager has corrected. Some things are shown only to your manager, and time flagged as possible simulated activity may be shown to you differently from how it is shown to your manager. You do not see the Review page or the cases listed on it, the alerts Log, evidence clips or the ranking.

Our platform staff may sign in to your account to investigate a support issue. When they do, it shows in your session list as an impersonation.

4. What the service concludes about you, and why it can be wrong

The service scores each stretch of work, works out a productivity percentage, ranks members each week, can flag activity that may be simulated, and checks your activity against alert rules your employer writes. These are automated guesses. They can misread your screen, and reading or thinking without touching the keyboard or mouse counts as away time after a few minutes. A flag is an indicator for a person to review, never proof. Our Automated Processing Statement explains how each one is produced and where it goes wrong.

5. What you can do yourself

• Pause. Pause or stop tracking as your employer's policy allows; a timed pause is always available.
• Add a reason. Explain paused, offline or away time, if your employer allows manual entries. An entry cannot be deleted later, only its reason edited, and you cannot add a reason over time flagged as simulated activity; raise that with your employer.
• Answer alerts. Reply to an alert in the desktop app's Inbox; a manager approves or rejects your explanation.
• Redact. Remove a time range from your own timeline, if your employer has enabled redaction for your role. Alert evidence clips are not removed by a member's redaction request.
• Meeting capture. Turn it off, unless your employer requires it.
• Your account. Review your signed-in sessions and revoke any you do not recognise, and turn on two-factor authentication.

At every desktop sign-in the app shows a notice that it may record your screen and, where your employer enables it, call audio. Read it before you continue.

6. What you can ask your employer for

Your employer controls your monitoring data, so ask it first. You can ask it to correct a score or record, to delete data, or for a copy of what it holds about you, and to raise a grievance about how monitoring is used. If you work in India or the Philippines, our India page and Philippines page explain your rights under those laws.

7. If your employer does not respond

Email support@screenjournal.ai with the subject line "Data protection request". We acknowledge every request, verify who you are, pass the request to your employer and help it respond. Requests are handled by our staff by hand. We may not be able to act on monitoring data without your employer's instruction. Our Data Protection Contacts page explains the process and where you can complain.

8. How long data is kept

Data is retained for the term of your employer's subscription unless it is deleted earlier on a verified request or by your employer. Where Record + Save is enabled, stored screen video is kept for up to three months by policy. Automated expiry is not yet built; deletion is carried out by our operational procedure.

The device copies described in section 2 follow your organisation's local setting, up to three months.

9. Where your data goes

The service's server and database are in Germany. Activity data is stored with Amazon Web Services in Mumbai, India, video and audio with Google Cloud (region to be confirmed), and the AI analysis runs on Google's Vertex AI through its global endpoint, so it may take place in any country where Google operates it. Reports, alerts and the assistant use Google's Gemini API. Our Subprocessors page lists the companies involved and where they process data.

10. If you were not told

Your employer's terms with us require it to tell you before it monitors you. If you were not told, tell us at support@screenjournal.ai.